Welcome to Dynamics Corner Podcast!
Episode 349: In the Dynamics Corner Chair: The Future of Work - The Role of AI in Modern Workplaces
Episode 349: In the Dynamics Corner Chair: The Future of Wo…
Dynamics Corner
🚨⚠️ In this engaging conversation, Shawn Dorward, the "World's Okay-ist Shawn," shares his journey in the dynamic space of ERP solutions. H…
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Nov. 26, 2024

Episode 349: In the Dynamics Corner Chair: The Future of Work - The Role of AI in Modern Workplaces

Episode 349: In the Dynamics Corner Chair: The Future of Work - The Role of AI in Modern Workplaces
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Season 3

🚨⚠️ In this engaging conversation, Shawn Dorward, the "World's Okay-ist Shawn," shares his journey in the dynamic space of ERP solutions. He discusses his transition from Great Plains (GP) to Business Central, the importance of effective speaking, and the future of Microsoft technologies. ⚠️🚨

 

🎧 Listen as we discuss:

✅ Advice for transitioning from GP to Business Central

✅ Lifehacks for public speaking

✅ The Role of AI (Artificial Intelligence) in the workplace

✅ The efficiency behind Copilot and practical applications

✅ How AI can help businesses identify and engage with valuable clients

✅ Where AI can enhance personal and professional development

Send us a text

#MSDyn365BC #BusinessCentral #BC #DynamicsCorner

Follow Kris and Brad for more content:
https://matalino.io/bio
https://bprendergast.bio.link/

Chapters

00:03 - Dynamics Corner Podcast With Chris

07:21 - Managing Presentation Expectations

Transcript
WEBVTT

00:00:03.104 --> 00:00:06.591
Welcome everyone to another episode of Dynamics Corner.

00:00:06.591 --> 00:00:09.134
I'm your OKS co-host, chris.

00:00:10.420 --> 00:00:11.182
And this is Brad.

00:00:11.182 --> 00:00:15.310
This episode was recorded on November 15th 2024.

00:00:15.310 --> 00:00:20.227
Chris, chris, chris, welcome to the world's OKS.

00:00:20.227 --> 00:00:23.353
Episode of the podcast.

00:00:24.161 --> 00:00:24.986
And I'm okay with that.

00:00:25.400 --> 00:00:33.860
And I'm okay with that too, and who else is also okay with it is the amazing guest that we had the opportunity to speak with today, mr Sean Doerr.

00:00:33.860 --> 00:01:03.743
Hey Good afternoon, look who it is.

00:01:03.743 --> 00:01:07.670
Are you there?

00:01:07.670 --> 00:01:08.871
I'm here, hello.

00:01:08.871 --> 00:01:10.635
Hello how are you doing?

00:01:11.141 --> 00:01:11.950
Did you just knock?

00:01:12.400 --> 00:01:13.843
Did you knock on the door like you wanted to come in.

00:01:14.064 --> 00:01:15.328
You were letting me in you gotta, let me in.

00:01:15.750 --> 00:01:16.350
We're letting you in.

00:01:16.350 --> 00:01:19.506
I'm doing something very important, right now you have your Rubik's Cube.

00:01:20.141 --> 00:01:22.228
I just threw my fidget spinner across the room.

00:01:22.228 --> 00:01:23.641
It was frustrating.

00:01:23.661 --> 00:01:25.442
I just threw my fidget spinner across the room.

00:01:25.823 --> 00:01:27.444
It was frustrating.

00:01:27.465 --> 00:01:28.165
Why Was it making you fidgety?

00:01:28.165 --> 00:01:28.686
Yeah it was.

00:01:28.706 --> 00:01:29.486
I thought I was supposed to help.

00:01:29.486 --> 00:01:30.128
I just said help me Depends.

00:01:31.409 --> 00:01:32.549
I used to have a fidget spinner.

00:01:32.549 --> 00:01:33.772
I'd have it somewhere.

00:01:33.772 --> 00:01:35.674
I used to wear it underneath my hat.

00:01:35.674 --> 00:01:41.200
I'd spin it and put it underneath my hat and see how well I did I was waiting, so I did well.

00:01:41.221 --> 00:01:42.322
So did you solve the cube.

00:01:43.525 --> 00:01:44.066
Yes, I did sir.

00:01:44.387 --> 00:01:46.852
That's impressive, very nice.

00:01:47.031 --> 00:01:50.545
It's a little fun I take one with me everywhere.

00:01:50.966 --> 00:01:51.528
Let's add some applause.

00:01:51.549 --> 00:01:53.436
right there it's well-deserved Cue the applause.

00:01:53.436 --> 00:01:56.628
Oh, I guess we're not going with special effects.

00:01:56.628 --> 00:01:58.647
I forgot where that media bar is.

00:01:58.647 --> 00:02:00.825
We had it, but it's gone.

00:02:00.846 --> 00:02:03.766
Post-edit, post-edit, yeah, post edit.

00:02:04.308 --> 00:02:12.209
Yes, yes, we have a media soundboard that I used to mess with at the beginning, but now it's gone, right, well, it's not gone, I just don't use it anymore.

00:02:12.209 --> 00:02:13.451
The toy is worn off.

00:02:13.451 --> 00:02:14.661
How are you doing?

00:02:14.881 --> 00:02:16.364
I'm doing great better than I deserve.

00:02:16.364 --> 00:02:16.764
How about you?

00:02:19.068 --> 00:02:20.350
I'm doing well.

00:02:21.432 --> 00:02:29.604
I like that better than I deserve, you know every time I talk with you, it's when you're one of those like I don't know what you're going to say and I don't mean that in a bad way, because you just always crack me up.

00:02:29.604 --> 00:02:35.164
So it's like you start saying something like my favorite is come on, give me more.

00:02:35.164 --> 00:02:37.431
You know, when you say something like that.

00:02:37.431 --> 00:02:46.405
But before we get into the conversation, would you mind telling everyone who's listening a little bit about yourself in?

00:02:46.444 --> 00:03:14.850
the dynamic space vice president at SA Global, which is a Microsoft partner, and just somebody who likes to have a good time and share what I've learned about the space.

00:03:14.850 --> 00:03:19.360
I'm recently really excited about Copilot, but that's maybe something we can get into a little later.

00:03:19.360 --> 00:03:29.043
I have been in the space for 25 plus years and literally love every minute of it, and that's probably what.

00:03:29.043 --> 00:03:35.640
What keeps me motivated the most is I love who who is in our space, the people, the end users.

00:03:35.640 --> 00:03:37.783
I love working with Microsoft and the technology.

00:03:37.783 --> 00:03:41.127
And yeah, that's a little bit about me.

00:03:41.127 --> 00:03:47.754
I'm in South Carolina, I live in South Carolina and I like to fish.

00:03:48.355 --> 00:03:52.710
What else Take long walks on the beach.

00:03:52.710 --> 00:03:54.037
No, hold hands in the mountains.

00:03:54.037 --> 00:03:54.598
I don't like to do that.

00:03:54.900 --> 00:03:59.170
You like to fish like lake or Lake Salt water, okay.

00:04:00.401 --> 00:04:11.329
I spend a lot of time on the lake, whether that's cruising around on the pontoon or fishing or water sporting with my family, but fishing is something that I thoroughly enjoy.

00:04:11.329 --> 00:04:16.809
Don't get to do near as much of it as I would like to, but that's just the reality.

00:04:16.809 --> 00:04:29.689
Small bass, Largemouth bass We've got stripers on this lake that I live on, so they can get pretty big, but generally those are for other people far better than I am.

00:04:29.689 --> 00:04:31.572
I'm catching a large amount of bass.

00:04:32.422 --> 00:04:33.404
Can you take us out on the boat?

00:04:33.404 --> 00:04:33.805
Yeah, come on.

00:04:33.805 --> 00:04:54.416
Let's go the pontoon See the pontoon is the way to go because I see these boats, even out in the ocean or wherever, and unless you have a huge yacht, I think a pontoon boat would be great because it's flat and it's larger, so you could put a table, you could have more people and you don't have to like go around the curves and the seats and go around.

00:04:54.476 --> 00:04:58.428
It's just like and just coast for us old guys, you can do all this stuff.

00:04:58.428 --> 00:05:00.505
You can do all this stuff, you can tube on it.

00:05:07.019 --> 00:05:08.442
You can wakeboard off of it, you can fish, you can just relax.

00:05:08.463 --> 00:05:16.800
I would work off I'd have a nice little desk during the summer many fridays um, where I am uh taking calls uh, while my, my wife is cruising us over to get lunch, or something like that.

00:05:16.920 --> 00:05:20.163
Yeah wow, that's awesome.

00:05:20.163 --> 00:05:21.523
I'm coming to South Carolina.

00:05:21.543 --> 00:05:24.625
The awards are fantastic yeah.

00:05:26.165 --> 00:05:33.608
And I would like to say again, congratulations for your 2024 BC All-Star Award at Summit.

00:05:33.608 --> 00:05:38.411
Didn't have the opportunity to speak with you since then, but congratulations Well-deserved.

00:05:38.411 --> 00:05:41.432
You're now, I think, an All-Star in every category, correct?

00:05:41.471 --> 00:05:45.814
Well, thanks, brad, not every, just two, but two is pretty remarkable.

00:05:45.814 --> 00:05:46.814
Congrats to you as well.

00:05:46.814 --> 00:06:01.005
We're in the same class 2024, along with David Laster Great company, that's for certain so pretty excited about that, very proud of it, and I appreciate you mentioning it Excellent, excellent.

00:06:01.927 --> 00:06:21.726
So many things that I wanted to talk with you about, and one of them may start with one of the sessions of yours that I saw at Summit, which was the Excel tips and tricks that you had, and I thought you did a great presentation.

00:06:21.726 --> 00:06:24.512
And it goes back to the conversation you and I had.

00:06:24.512 --> 00:06:39.685
I'll never forget because I say it's the way I speak, but I said it was actually a good session and you looked at me and you're like well, you're expecting it to be bad bar was set clearly very, very low, I think no, no, no, it's it's.

00:06:39.786 --> 00:06:41.548
I meant to actually not like I was surprised.

00:06:41.548 --> 00:06:47.305
I really enjoy your sessions and I appreciate what you do with those quick tips about.

00:06:47.305 --> 00:06:48.648
In this case, it was excel.

00:06:48.648 --> 00:06:51.514
Um, I think it was excel that I caught.

00:06:51.514 --> 00:06:52.622
I was at the business central.

00:06:52.622 --> 00:06:53.826
No, it's business central quick tips.

00:06:53.867 --> 00:07:00.702
You also had the excel one but the business central one I also went to, which I thought was great and I thought the dynamic you had was amazing as well.

00:07:00.702 --> 00:07:17.791
I've become a fan of the duo presentations like the dual, the dual presenters, because I think it adds a level of dynamic to the presentations where you have multiple personalities and going into it um and different perspectives.

00:07:17.791 --> 00:07:20.879
Yes, yeah, and it was a great session.

00:07:20.879 --> 00:07:25.129
And how did you get into speaking and do you still get nervous?

00:07:26.351 --> 00:07:26.992
Do I still get.

00:07:27.060 --> 00:07:28.165
I know you do a lot of sessions.

00:07:28.300 --> 00:07:29.285
Do I still get nervous?

00:07:29.285 --> 00:07:32.404
I don't think so.

00:07:32.404 --> 00:07:33.964
I think I get more.

00:07:33.964 --> 00:07:48.408
I wouldn't say it's nerves, I think it's more just my own expectations of what I'm giving to the community are really high and I wanted to.

00:07:48.408 --> 00:07:51.908
And it's not a chase of perfection, it's just I want people to find value.

00:07:51.908 --> 00:08:00.360
They're selecting, they're paying a lot of money to come to the event and they're selecting that time slot to come to something that I've put together.

00:08:00.360 --> 00:08:07.740
So I'm always just concerned am I giving the right content together?

00:08:07.740 --> 00:08:09.863
So I'm always just concerned Am I giving the right content?

00:08:09.863 --> 00:08:14.271
Am I organizing it in a way that people track what it is I'm trying to put together for them or with them?

00:08:14.271 --> 00:08:19.387
So not nervous, no, I have a fantastic time presenting.

00:08:20.048 --> 00:08:21.091
That's why I keep doing it.

00:08:21.091 --> 00:08:23.204
That's why I do so many, because it's a professional satisfaction for me.

00:08:23.204 --> 00:08:23.567
I really enjoy it.

00:08:23.567 --> 00:08:23.827
I get a lot.

00:08:23.827 --> 00:08:24.110
Keep doing it.

00:08:24.110 --> 00:08:26.120
That's why I do so many, because it's a professional satisfaction for me.

00:08:26.120 --> 00:08:27.324
I really enjoy it.

00:08:27.324 --> 00:08:28.327
I get a lot out of it.

00:08:28.327 --> 00:08:32.730
I challenge myself to learn new things so that I can share new things.

00:08:32.730 --> 00:08:41.111
But knowing that folks are motivated or empowered to do bigger and better things and save time for themselves.

00:08:41.111 --> 00:08:43.335
I get a lot of dopamine out of that.

00:08:43.335 --> 00:08:46.841
Save time for themselves.

00:08:46.841 --> 00:09:04.548
I get a lot of dopamine out of that and it's a bit personal or selfish in a way, but it's a complimentary selfish because I know folks are seemingly enjoying it and the afterwards you know the whole presentation afterwards I always feel like you know I put, I put, you know, a lot of heart and time into it.

00:09:04.548 --> 00:09:05.972
I usually feel really good about it.

00:09:06.500 --> 00:09:25.927
How I got started I don't remember specifically, but I remember going to a Jeep hug up in Seattle, very small compared to what things are today for the UGs, and I saw a couple sessions.

00:09:25.927 --> 00:09:41.750
John Lowther I don't know if you fellas know that name, but John Lowther was a sequel expert in the space on the GP side and he was very charismatic and I learned a ton from him and I always felt like I was leaving there kind of motivated to go learn more.

00:09:41.750 --> 00:10:06.529
And so there, there and started some of my, my, my desire to to kind of help others, but my speaking itself Kim Peterson, who was in charge of the GPUG at the time, had I asked a question during a session and then toward the end of the session I helped answer a question and she was in the session and she said you need to come speak.

00:10:06.529 --> 00:10:08.374
It wasn't an ask, it was a tell.

00:10:08.374 --> 00:10:11.950
And I was very nervous then.

00:10:12.220 --> 00:10:13.426
You know what do they call it?

00:10:13.426 --> 00:10:17.291
Imposter syndrome was very, very real.

00:10:17.291 --> 00:10:20.179
That's still real, especially with some of this new tech.

00:10:20.179 --> 00:10:41.124
But after that first time presenting I knew it was over for me because I had so much fun and that was 12 years ago maybe or so, and that's how I got started in presenting and it just kind of escalated from there.

00:10:41.124 --> 00:10:44.371
I was an end user at the time, I was an end user of escalated from there.

00:10:44.371 --> 00:10:54.046
I was an end user at the time, I was an end user, an accountant, a business analyst, and that actually is what kind of got me into my consulting career and later on to where I am today.

00:10:54.046 --> 00:11:04.110
So presenting not only gives me a lot of personal satisfaction I know it seems to help the community but it also has been a blessing for my career and my overall career satisfaction.

00:11:05.172 --> 00:11:06.553
Is that 2012?

00:11:06.553 --> 00:11:10.408
You were in Seattle Because I remember they had NavVog up here.

00:11:10.408 --> 00:11:11.905
We had the same, similar path.

00:11:11.905 --> 00:11:23.765
Then, sean, because I was also an end user and I'd answered a few questions during or after a session and I think it was Dave Weiser had come up to me and said you should speak.

00:11:23.765 --> 00:11:24.482
I was like, oh, I'll give it a shot.

00:11:24.482 --> 00:11:25.191
And then, ever since then, I enjoyed.

00:11:25.191 --> 00:11:25.765
It was Dave Weiser had come up to me and said you should speak.

00:11:25.765 --> 00:11:26.645
I was like, oh, I'll give it a shot.

00:11:26.645 --> 00:11:31.369
And then, ever since then, I enjoyed it and, like you said, it's an imposter syndrome.

00:11:31.369 --> 00:11:32.765
It's like man, what am I doing here?

00:11:32.765 --> 00:11:38.285
There's much better, smarter people teaching this thing, so yeah, that's awesome, it was 2012.

00:11:38.365 --> 00:11:40.032
I think you're right, it was 2012.

00:11:40.032 --> 00:11:42.243
And it was my first one.

00:11:42.243 --> 00:11:49.686
I think there was like a Vegas one right before then and then after maybe Tampa and then Reno, some order like that.

00:11:49.686 --> 00:11:51.325
But yeah, that was 2012.

00:11:51.325 --> 00:11:52.308
Yeah, wow.

00:11:52.880 --> 00:12:03.249
That imposter syndrome is real in a sense, and I also appreciate what you're saying about wanting to get the quality or feel like you're presenting the quality for the users.

00:12:03.249 --> 00:12:06.006
It is rewarding to present, I find.

00:12:06.027 --> 00:12:08.313
It find and, like you, I feel the same.

00:12:08.313 --> 00:12:19.312
I spend a lot of time putting the content together because I know and feel the same that people are taking their time to watch something that you present and also for all these conferences they're.

00:12:19.312 --> 00:12:24.868
They're sacrificing a lot, sometimes monetarily, time-wise, you know, taking some time away from family or whatever.

00:12:24.868 --> 00:12:35.705
So to be able to have a little fun, I try to have a little fun while presenting some information that they hopefully can gain something from.

00:12:35.705 --> 00:12:40.793
You do a great job with these quick tip sessions, which I will always like, and I'll probably start stealing.

00:12:40.793 --> 00:12:41.754
I've always wanted to do some.

00:12:41.754 --> 00:12:46.551
I've done a couple online like 30 tips in 30 minutes, but now I saw how great you did.

00:12:46.551 --> 00:12:47.857
I'm just going to be Sean Jr.

00:12:47.857 --> 00:12:48.220
There you go.

00:12:48.220 --> 00:12:49.642
Just call me SJ.

00:12:49.642 --> 00:12:56.414
Sj, what tips do you have for someone that may be looking to get into speaking?

00:12:56.879 --> 00:13:11.025
Well, I think it's real important to whatever you're talking about, whether that's you know, we talk about dynamics a lot but whatever you're talking about, it should be something that's natural and that you're passionate about, and that you can be yourself.

00:13:11.025 --> 00:13:18.187
When you're trying to be someone different or you know, prim and proper or buttoned up, and that's not you, if that's you, that's great.

00:13:18.187 --> 00:13:35.206
But when you try to be somebody else, it's not the same and it doesn't land to the audience the way that you you hope it would, because they they're there for the content but in maybe a weird bigger way, they're there for you, like you are.

00:13:35.206 --> 00:13:40.423
Their style, like attendees tend to gravitate toward individuals and their style.

00:13:40.423 --> 00:13:46.105
So that's my biggest tip is to make sure that, no matter what you speak about, that you're able to have fun, be.

00:13:46.105 --> 00:13:48.892
It's something you're passionate about and that you can be yourself.

00:13:51.020 --> 00:13:51.864
That's a great tip.

00:13:52.486 --> 00:14:03.731
That is a great tip, uh, and also you can be comfortable with yourself, because if you're trying to be something else, you get a little more nervous, and if you're not passionate or comfortable with the topic that, that nervousness will show through too.

00:14:03.731 --> 00:14:07.120
But if you can talk about it naturally, with the comfort, I think it's a little bit easier.

00:14:07.120 --> 00:14:09.104
There's so much.

00:14:09.104 --> 00:14:10.927
You mentioned gp.

00:14:10.927 --> 00:14:12.309
What.

00:14:12.309 --> 00:14:13.812
What is that gp thing?

00:14:14.494 --> 00:14:17.539
good people good oh, there's a good.

00:14:18.461 --> 00:14:30.210
That's a good way to put it so you started working with gp great Plains back in the day 25 years, so I think that was back when it was Great Plains prior to even the Microsoft acquisition.

00:14:30.350 --> 00:14:30.892
It was.

00:14:30.892 --> 00:14:57.419
I started Great Plains about 25 years ago at a non-for-profit in Pennsylvania and I was in the accounting department and they were looking for somebody to volunteer sort of for this AS400 to this other accounting software transition and I volunteered and, as they say, you know, the rest is history.

00:14:57.419 --> 00:14:59.461
That's really what got me hooked into what we do.

00:14:59.461 --> 00:15:01.322
You know helping businesses.

00:15:01.322 --> 00:15:10.110
You know implement ERP solutions Because at the time the technology was really impressive.

00:15:10.110 --> 00:15:28.861
You know accounting software up until that point was you know black background or green or green background, very, very binary feeling, bitmap, dot matrix printing.

00:15:28.861 --> 00:15:30.265
You know very old feeling feeling and this was new with windows.

00:15:30.265 --> 00:15:33.014
And you know databases that you could build on and that was very exciting.

00:15:33.014 --> 00:15:38.969
So as an end user there, that was pretty exciting to be able to.

00:15:38.969 --> 00:15:41.192
I don't know if he has a dog barking or not.

00:15:42.482 --> 00:15:43.927
She's going I don't hear any dogs.

00:15:43.927 --> 00:15:45.370
I hear it's just in your head I hear.

00:15:45.921 --> 00:15:46.783
Is it in my head?

00:15:46.783 --> 00:15:48.486
Yeah, that's in my head.

00:15:48.486 --> 00:15:52.621
Uh, no, ups must be here or amazon, one of the two, the um.

00:15:52.621 --> 00:16:05.840
It was very rewarding and exciting because I didn't know this technology and I was given a chance to explore things that I wouldn't have been able to explore before, like using a sql database and writing sql scripts and those kind of things.

00:16:05.840 --> 00:16:24.446
It really wasn't something an accountant would ever try to do, and here was this kind of career path that was maybe that I didn't know existed, but it blended the two worlds together because I didn't realize my curiosity for tech was the way it was until I started, until I started actually doing it, um, and so I.

00:16:24.446 --> 00:16:40.991
I stayed, you know, as an end user for many years and then I ventured off, built my own business that I used GP Great Plains for as the foundation of that business, more from the back end and then eventually on to other businesses and consulting.

00:16:43.380 --> 00:16:45.947
When did you make the transition to Business Central?

00:16:46.828 --> 00:16:50.764
Well, I mean, I guess I'm, I guess I'm, I don't know.

00:16:50.764 --> 00:16:52.168
Let me think for a second.

00:16:52.168 --> 00:17:06.401
I guess if there was a time when, maybe about 10 years ago, where I was feeling a little a board may not be the right word, but you know, I wanted to, I wanted some new challenge, that I'll say that.

00:17:06.401 --> 00:17:18.834
I wanted a new challenge and the organization that I was working for was purely gp um, you know dynamics, gp at the time, and I had decided I wanted to stay in this business.

00:17:18.834 --> 00:17:22.968
You know where I'm blending accountancy and business consulting with technology.

00:17:22.968 --> 00:17:25.152
So I looked around.

00:17:25.152 --> 00:17:26.781
I hadn't even heard of Navision.

00:17:26.781 --> 00:17:33.383
Actually, maybe I heard of it a little bit, but so I started to learn nav, kind of on my own.

00:17:33.462 --> 00:17:35.788
Oh yeah, to stop over that, stop over it.

00:17:35.788 --> 00:17:37.633
You stopped over at nav, stopped over.

00:17:39.542 --> 00:17:41.448
And it was a different.

00:17:41.448 --> 00:17:42.390
You know it's a different world.

00:17:42.390 --> 00:17:45.203
But I started to learn nav and I thought you know just kind of.

00:17:45.203 --> 00:17:47.549
I would try to.

00:17:48.920 --> 00:17:50.145
You thought it was better than GP.

00:17:50.240 --> 00:17:51.522
I definitely did not think that.

00:17:51.522 --> 00:17:54.891
I definitely did not think that you know, you're trained.

00:17:54.911 --> 00:17:55.172
You do.

00:17:55.211 --> 00:17:57.422
today, though You're trained, you're trained, you know.

00:17:57.422 --> 00:18:02.128
What you know is always going to feel better until you know something else thoroughly.

00:18:02.128 --> 00:18:03.010
But I, I did.

00:18:03.010 --> 00:18:36.108
I did learn nav and then one day, maybe about a year or two into that journey, I was at a, an event in anaheim, california, and um microsoft came and they presented I think they even called it like the new gp or something like that, and it was project madeira and I remember that madeira back in the project green project madeira I sat there in that room filled with you know 50, 60 gpers, and I saw this on the screen and I was like holy cow, I know what that is and that's nav.

00:18:37.090 --> 00:18:47.653
and I felt like in this moment like wow, did I, did I stumble upon something great here by kind of getting myself a head start into Nav as a GP person?

00:18:47.653 --> 00:18:53.484
Certainly the Nav people already knew this product, so it was just good fortune.

00:18:53.484 --> 00:18:54.489
I think it wasn't planned.

00:18:54.489 --> 00:18:56.066
I'd like to say it was planned, but it wasn't.

00:18:56.066 --> 00:18:58.599
And that is where I really started.

00:18:58.599 --> 00:19:13.123
Once it became aware that Microsoft was putting Project Madeira out and Net and a vision in the cloud or whatever Microsoft Finance, whatever they called it at the time, my employer at the time was welcoming that change.

00:19:13.123 --> 00:19:14.186
So it was kind of like I could.

00:19:14.186 --> 00:19:20.767
I could step out from the dark and and say I know a little bit about this and we built a nav.

00:19:20.767 --> 00:19:23.192
You know, then nav practice along with it.

00:19:24.319 --> 00:19:26.067
Excellent, that's probably about eight years ago, I think.

00:19:27.381 --> 00:19:31.146
So are you still working with GP today, or are you primarily Business Central?

00:19:31.180 --> 00:19:32.305
Well, we certainly have.

00:19:32.305 --> 00:19:35.828
I certainly work with businesses who are using GP.

00:19:35.828 --> 00:19:47.920
At the business that I work at, sa Global, we have a GP practice and we've got a GP customer base and we also have a separate practice for Business Central with the Business Central customer base.

00:19:47.920 --> 00:20:01.534
So we definitely support GPs often in the future, as long as they find it valuable, but we're also, you know, giving them the education and the exposure to what Business Central is like, because it's a remarkable tool, as you both know.

00:20:02.579 --> 00:20:02.367
Oh, business Central.

00:20:02.367 --> 00:20:03.579
It's a remarkable tool, as you both know.

00:20:03.579 --> 00:20:05.643
Oh, business Central.

00:20:05.643 --> 00:20:10.009
People think I'm in a cult when I talk about Business Central and the community and how great it is.

00:20:10.009 --> 00:20:13.053
You're in some sort of cult or something I'm like.

00:20:13.053 --> 00:20:14.935
No, I'm just, I'm like you.

00:20:20.660 --> 00:20:23.388
I haven't switched products, but I made a career out of working with Navision whatever name you want to give it up to Business Central.

00:20:23.388 --> 00:20:43.420
But as we're talking about your journey from GP to Business Central and you have the opportunity to work with customers from both GP and Business Central technologies, obviously everybody's aware of the announcement that Microsoft made just prior to Summit in October of 2024 about the future of business, excuse me, about the future of GP, the future of Business Central.

00:20:43.440 --> 00:20:44.484
Careful careful.

00:20:44.505 --> 00:20:46.689
Well, they also make announcements about the future of gp, the future of business central great, no.

00:20:46.689 --> 00:20:50.961
Well, they also make announcements about the future of business central being amazing and everything that they're going to add to it.

00:20:50.961 --> 00:20:59.742
But those customers that you know I ask this question often, but I I like to to ask it from many different uh sources.

00:20:59.742 --> 00:21:02.827
I guess you could say that work with both GP and business central.

00:21:02.827 --> 00:21:17.246
A customer that's looking, now that they they realize that GP does have a horizon for when the support for will end for it with the updates and such, not necessarily wouldn't be able to use it still.

00:21:17.326 --> 00:21:26.720
But just, you know the there is clear literature now saying, when you know basically GP is going to die, I'll just come out and say it.

00:21:26.720 --> 00:21:28.945
I won't try to be nice, I'll be authentic, like you say.

00:21:28.945 --> 00:21:32.301
End of the line, end of life, goodbye.

00:21:32.301 --> 00:21:41.002
What advice do you give or would you give to someone that has GP and they're looking to go for their next product?

00:21:41.002 --> 00:21:42.525
Is it an easy?

00:21:42.525 --> 00:21:43.667
You know?

00:21:43.667 --> 00:21:47.575
I ask, like, how is the line from GP to Business Central?

00:21:49.401 --> 00:21:58.987
Well, the advice I would give folks is I think it's great that Microsoft has committed to a transition date, to an end of life date.

00:21:58.987 --> 00:22:07.583
It draws a thick line in the sand and it takes away any kind of confusion or other ways that you can kind of say that message.

00:22:07.583 --> 00:22:08.765
It is real, it's.

00:22:08.765 --> 00:22:22.743
The reality is that microsoft will stop supporting it, um, in a major way, in 2029, september 2029, and with that, I wonder if I'll still be here then yeah, yeah I mean that's.

00:22:22.763 --> 00:22:23.726
You're tired about that's.

00:22:23.726 --> 00:22:24.828
Five more years I'll be.

00:22:27.260 --> 00:22:28.604
You'll be here.

00:22:28.644 --> 00:22:29.487
I'll be at Costco.

00:22:29.487 --> 00:22:30.609
You'll be at Costco.

00:22:32.842 --> 00:22:35.352
Well, I'll come by and see you on Sunday.

00:22:35.352 --> 00:22:42.665
My advice to people, to businesses, is to start your planning process immediately, if you haven't already.

00:22:42.665 --> 00:22:45.212
The urgency that you have is to start planning.

00:22:45.212 --> 00:22:52.313
The urgency isn't to get off GP, but as a business, you really have to look at this as an investment, a capital expenditure.

00:22:52.313 --> 00:23:13.362
This is something that you're going to be trying to preparing for the future and, just like you've invested in GP, you now have to choose a new product to invest in, and when we look at the plethora of options out there in the space, I think to me it's a little bit of a no-brainer, because I happen to believe in the Microsoft messaging and the Microsoft stack.

00:23:13.362 --> 00:23:21.265
I think when we look at options out there, microsoft's interoperability is the key to a connected business strategy for the future.

00:23:21.265 --> 00:23:26.722
So that's my advice is to look at your options, but to start with Business Central.

00:23:26.722 --> 00:23:44.667
If you're a Microsoft shop and I think there's definitely good reasons for being one Business Central is a very mature, very robust accounting software, erp software, with all the hooks into the entire Microsoft stack.

00:23:44.667 --> 00:24:06.826
So you are, in a way, following a future-proof plan, and I think that that's what people organizations really need to do At some point not too long ago, we took this specific shift from annual kind of maintenance or renewals to subscription.

00:24:06.865 --> 00:24:08.711
The whole world went to a subscription model.

00:24:08.711 --> 00:24:13.227
Not that we're obligated to do so, we just seemingly elect to do so.

00:24:13.227 --> 00:24:23.690
And then businesses have built their revenue streams around it and even you know, valuations are driven based upon how much of that monthly RMR you have, how much of that monthly RMR you have.

00:24:23.690 --> 00:24:43.740
In this way, by going into Business Central, your predictability on what your expenditures are over time is relatively static and you have the time so you have about five years to kind of build that nest egg for this investment.

00:24:43.740 --> 00:24:58.204
As you make the decision of when you're going to go, whether that's five years or three years, some folks you know we're working with businesses today who are, who quickly picked up the phone and said, ok, microsoft said it's time we're going to, we're going to, let's start doing discovery.

00:24:58.204 --> 00:25:03.186
So you know we've got three right now who are, who are in the process of moving, who weren't before the announcement.

00:25:03.186 --> 00:25:11.211
So there's definitely influence from Microsoft in that way and Microsoft being the super small company that they are, they have a lot of influence.

00:25:11.332 --> 00:25:18.194
Five years sounds like you have a long time, but in reality it can sneak up on you.

00:25:18.194 --> 00:25:35.013
So at least to start planning is important, right, it doesn't mean you need to jump and be, you know, reactive today, but at least you have five years to start planning, because it does take time to go through a migration to a new system, does take time for training, does take time for testing.

00:25:35.013 --> 00:25:42.233
So you can't wake up one day and go, oh, I want to switch tomorrow because I need to switch tomorrow and your team has to be prepared.

00:25:42.294 --> 00:25:47.532
There there's always this conversation that the consultancy has to be in place and what what this new system is going to look like.

00:25:47.573 --> 00:26:00.674
But your internal team has to be prepared for this transition, as well absolutely no, that's, that's, um, the extremely important with with gp and business central.

00:26:00.674 --> 00:26:02.837
How how different are they?

00:26:02.837 --> 00:26:09.207
Like I've, I've always had this dream to talk to people who are going through the process, or even to see like a left and right.

00:26:09.207 --> 00:26:13.885
You know, in business central we call it customers and GP, we call it aliens, right.

00:26:13.885 --> 00:26:18.678
Or you know, we call it bank reconciliation and business central we call it this and GP.

00:26:18.678 --> 00:26:38.740
Just to help pave the way for someone who wants to make a translation, a transition, excuse me, have some sort of translation so that they can understand that the business processes may still be the same, not to say that I'm always adverse to mimicking exactly what someone does today, because you can also take out some efficiencies that you gain by using a new system.

00:26:38.740 --> 00:26:40.913
But how similar are the two?

00:26:41.444 --> 00:26:46.156
Well, the business process is the business process.

00:26:46.156 --> 00:26:48.413
It doesn't matter what your tool is.

00:26:48.413 --> 00:26:55.318
So all these tools are designed to accommodate the business process and the accounting methodology, right?

00:26:55.318 --> 00:27:00.026
So all that vernacular, you know, we don't call them aliens anymore, we used to.

00:27:00.026 --> 00:27:10.240
All that is, you know, pretty much the same, you know, maybe, maybe there are some little differences here and there depending on your, your geography, where you're from.

00:27:10.240 --> 00:27:20.407
They're the same.

00:27:20.428 --> 00:27:30.515
There are a few things that you can't do in business, very few that I'm aware of, that you can't do in Business Central, that you can do in GP, but those things are very low, lowly used in GP to begin with, and that's probably why they're not part.

00:27:30.515 --> 00:27:37.445
But if you dig into that a little bit further, how different are they outside of the vernacular, outside the business process?

00:27:37.445 --> 00:27:38.468
They're wildly different.

00:27:38.468 --> 00:27:42.275
They look very different, they act very different.

00:27:42.275 --> 00:27:58.058
You have different ways of reporting data and different ways of filtering data and building your lists and those kind of things, but in the end it's just a database with a UI over top of it that's going to accomplish your financial systems.

00:27:58.058 --> 00:28:05.194
The biggest difference between the two, I think, is the UI, and that in itself is a lot for an end user to overcome.

00:28:05.194 --> 00:28:09.846
You know, if you just like now, I'm sure it's the same for Nav, you know.

00:28:09.846 --> 00:28:23.368
But accountants have built their career around you, know their profession through accountancy, but a lot of it comes from their ability to use the accounting software right.

00:28:23.528 --> 00:28:24.991
I'm an expert in GP.

00:28:24.991 --> 00:28:27.458
Hire me before somebody who only knows QuickBooks.

00:28:27.458 --> 00:28:29.009
That's a very real thing.

00:28:29.009 --> 00:28:34.688
You know, gp would be the number one thing on an accountant's resume when they're going for a job interview.

00:28:34.688 --> 00:28:39.698
So that change for someone is it's not easy.

00:28:40.358 --> 00:28:52.356
So that change for someone is not easy, you know, even though the business processes are the same, it does take time and it takes a commitment, just like what it does for us as consultants to learn new tools, it does for those end users.

00:28:52.356 --> 00:28:53.638
Is it achievable?

00:28:53.638 --> 00:28:54.540
Yeah, most certainly.

00:28:54.540 --> 00:29:03.916
In some ways you have no choice but to learn the tool of choice and it really gets easy if you break it down into user scripts or you know business process flows.

00:29:03.916 --> 00:29:06.070
If you look at it in a micro level, it's not.

00:29:06.070 --> 00:29:07.414
It's not that hard to pick up.

00:29:07.414 --> 00:29:18.894
But having a valuable consultant who knows how to do that, I think that's one of the things I take the most pride in for my team is we are GP experts and BC experts.

00:29:18.894 --> 00:29:27.092
So when we're moving folks into BC we say okay, you used to do this in GP this way, this is how you do it in Business Central and that really resonates with them.

00:29:28.385 --> 00:29:35.011
I think so because that's where they get the comfort, because to a user, as you had mentioned, it's their livelihood.

00:29:35.011 --> 00:29:38.955
In a sense, because I know my process, I know how to do it, I can do it properly.

00:29:38.955 --> 00:29:41.214
And in a sense, because I know my process, I know how to do it, I can do it properly.

00:29:41.214 --> 00:29:42.625
And now I have to learn something new and I may not do it right or do it well.

00:29:42.625 --> 00:29:53.169
So to be able to have that comfort of knowing how to translate it, I guess you could say is important, and that's what I was always wondering, if anything ever exists.

00:29:53.169 --> 00:29:54.032
I've never used GP.

00:29:54.032 --> 00:29:55.871
I've seen some screens here and there.

00:30:01.684 --> 00:30:02.730
So I really don't know myself uh too much about it.

00:30:02.730 --> 00:30:04.016
But you know the way I look at it too.

00:30:04.016 --> 00:30:04.257
It's like.

00:30:04.257 --> 00:30:06.906
It's like driving right, like you know how to drive, um, but you're just getting a new car.

00:30:06.906 --> 00:30:09.153
You know, things may have changed a little bit.

00:30:09.153 --> 00:30:14.693
You got to figure out how to turn on the radio and and connect your phone you're absolutely right, it's a good analogy.

00:30:14.693 --> 00:30:16.987
Just, you're just driving the same way.

00:30:17.828 --> 00:30:31.913
It is, it's, it's's it's funny how that works too, because I remember when individuals, when you, they made the shift from the vision, which was the classic client, over to the roll tailored client you can even just say Microsoft Dynamics, nav it was one of those things like, all new customers loved it.

00:30:31.913 --> 00:30:33.813
They're like this interface is great, it's like office.

00:30:33.813 --> 00:30:41.740
And then all of the Nav, visionision, NavVision, the NavVision customers I sound like everybody else, the NavVision customers they all hated it.

00:30:41.740 --> 00:30:43.968
They're like oh, I'm so used to this, I'm so used to that.

00:30:43.968 --> 00:30:46.805
But it was the same product, right, with more features and functionality.

00:30:46.805 --> 00:30:52.808
So it goes to show that the challenge of the new interface Look, chris has a dog.

00:30:52.808 --> 00:30:55.250
Now too, everybody's with their dogs over here.

00:31:00.605 --> 00:31:03.193
Yeah, he always shows up from time to time, so I had to mute myself because he, would, you know, shake.

00:31:03.193 --> 00:31:07.892
And yeah, we're just gonna call this the dog pound from now on right, it's no longer dynamics corner podcast.

00:31:07.951 --> 00:31:10.040
It's like the dog pound everybody just bring your dogs on.

00:31:10.040 --> 00:31:15.133
I'll never bring one on, but you know you can bring them on um with that.

00:31:15.133 --> 00:31:17.758
So also you have another fancy thing.

00:31:17.758 --> 00:31:19.327
You have this life hacks website.

00:31:19.327 --> 00:31:22.153
You have so many fancy things for me to talk to you about you are fancy.

00:31:22.153 --> 00:31:26.031
Now you're a fancy man with a pontoon boat.

00:31:26.031 --> 00:31:33.419
You really should have a celebration in South Carolina where we can all go out on your boat by the way.

00:31:34.167 --> 00:31:34.711
Plan something.

00:31:34.711 --> 00:31:37.574
We need to have an event in that area where we're all in that area, I'd go fishing.

00:31:37.614 --> 00:31:37.875
Let's go.

00:31:38.144 --> 00:31:39.542
I would love to go fishing.

00:31:39.542 --> 00:31:40.366
need to have an event in that area, where?

00:31:40.386 --> 00:31:41.230
we're all in that area fishing let's go.

00:31:41.230 --> 00:31:42.013
I would love to go fishing, so awesome.

00:31:42.013 --> 00:31:42.214
Let's go.

00:31:42.214 --> 00:31:43.803
Do you cook, do you do you catch and release, or do you eat?

00:31:43.903 --> 00:31:53.854
I'm catching, release, um, there's, there's a lot of boats on the lake and I just don't trust the, the, uh, the mercury content or the oil, you know, like the water, I'm a little apprehensive there.

00:31:53.854 --> 00:31:56.911
But catch and release and uh, we have a blast.

00:31:56.911 --> 00:31:59.260
Yeah, we have a blast well, that's good.

00:31:59.280 --> 00:31:59.762
Well, we have to.

00:31:59.762 --> 00:32:01.248
Is anything going on in south carolina?

00:32:01.448 --> 00:32:05.397
I mean next to never, but um, but we can, we can, we can make an excuse.

00:32:05.585 --> 00:32:10.296
Charlotte's not too far away I see we were just all up in charlotte had I known?

00:32:10.296 --> 00:32:11.929
Had I known then what I know now?

00:32:11.929 --> 00:32:13.637
Yeah, I don't know if october is a great time.

00:32:13.657 --> 00:32:15.465
We want to do you know, maybe a little more.

00:32:15.465 --> 00:32:18.491
Uh, may, late may, and memorial day is a great time.

00:32:18.913 --> 00:32:27.784
Uh, early june springtime yeah, see, they need to do a like what's in may, dynamics, con dynamics, con needs to go to south carolina in may.

00:32:27.784 --> 00:32:35.106
We'll talk that way we can just make a, we can make a pit stop, uh, at sean's house there we go, or sean's boat lake.

00:32:36.088 --> 00:32:41.540
Count me in, though if it does show up in south carolina, just reserve me a spot on that boat.

00:32:41.540 --> 00:32:41.986
There you go.

00:32:41.986 --> 00:32:45.493
Uh, you, you also have a website as well.

00:32:45.493 --> 00:32:47.865
You do a lot, right, like I said, a lot of fancy things.

00:32:47.865 --> 00:32:56.406
You have a website, and I love your little man that you had at summit oh, the world's okayest sean.

00:32:56.688 --> 00:32:57.990
Yeah, yes, yes, what's the world's okayest?

00:32:58.491 --> 00:33:00.275
sean yeah, yes, yes.

00:33:00.275 --> 00:33:01.258
What's the world's okayest?

00:33:01.258 --> 00:33:01.518
Sean.

00:33:03.904 --> 00:33:05.191
And tell me a little bit about the website that you have.

00:33:05.191 --> 00:33:07.904
Well, lifehacks365, that's the website, lifehacks365.com.

00:33:07.904 --> 00:33:09.612
That's kind of all the session.

00:33:09.612 --> 00:33:18.446
Generally, all the sessions are trying to be a bit more of small bits of bursts of information and the idea was that I would write about these tips.

00:33:18.446 --> 00:33:28.374
You know, maybe life hack number three was this and I would present about it in the session and give folks kind of an easy on some old GP stuff and some Business Central stuff.

00:33:28.374 --> 00:33:45.317
I remember writing my first Business Central blog in the middle of a Business Central boot camp.

00:33:45.317 --> 00:33:52.898
I wrote that blog because I was like I can't believe all this learning I've done about NAV, which told me that there was a limited number.

00:33:52.898 --> 00:33:53.767
It said there was only.

00:33:53.767 --> 00:33:57.396
You're only allowed to have eight dimensions is what I was learning.

00:33:57.396 --> 00:34:00.333
But then in this boot camp I learned that the dimensions are unlimited.

00:34:00.433 --> 00:34:05.007
So I wrote about that Um and it's still, you should have been paying attention to the bootcamp.

00:34:05.027 --> 00:34:07.353
Yeah, I should have been just to let you know.

00:34:07.594 --> 00:34:09.246
I was well, you got to jot it down.

00:34:09.306 --> 00:34:11.871
I was paying so much attention I actually went to it twice.

00:34:11.871 --> 00:34:19.432
Um, it was very good, um, but it is my most uh, my most read business central blog.

00:34:19.432 --> 00:34:24.380
Uh, blog about dimensions, because it's a misunderstanding that there's a limit to how many.

00:34:24.380 --> 00:34:36.494
But I generally use the Lifehack site now for promoting where I'm going to be speaking because that's where a lot of the content is coming from and sharing videos as well, and there's a little carved out little section that is called.

00:34:36.494 --> 00:34:38.559
It's under the co-pilot section.

00:34:38.581 --> 00:34:53.907
They're called the world's okay sean and um, the world's okay sean is um, basically my self-deprecating way of describing this journey that I'm on.

00:34:53.907 --> 00:34:58.713
I love the character and the name actually comes.

00:34:58.713 --> 00:35:02.619
So I I asked my family, I I always do my intros.

00:35:02.619 --> 00:35:06.835
You know my professional title, my, my hobby title, which is my mvp, I think.

00:35:06.835 --> 00:35:13.764
And then I wanted to say more about my family and I was like you know what could I use as, like, this description for myself?

00:35:13.764 --> 00:35:23.483
Like I'm not saying you would say this is to my children, I'm not saying that I would put on their world's greatest dad, because everybody thinks they're the world's greatest dad, but what would you?

00:35:23.483 --> 00:35:27.514
And without missing a beat, my daughter said how about world's okayest sean?

00:35:27.514 --> 00:35:34.588
And I said, okay, that's really awesome, um, and I'm gonna use it.

00:35:34.588 --> 00:35:39.896
And so they got me a mug that's's awesome World's.

00:35:39.958 --> 00:35:40.719
OK Sean.

00:35:41.159 --> 00:35:41.900
That's fantastic.

00:35:42.525 --> 00:35:44.710
But that's the World's OK.

00:35:44.710 --> 00:35:49.059
Sean is the little character is made by Copilot.

00:35:49.059 --> 00:35:52.813
I made that guy using Copilot and that's what this is all about.

00:35:52.813 --> 00:35:55.605
That journey is all about talking about my journey with Copilot.

00:35:55.605 --> 00:36:00.501
So when I started, the whole idea of AI is something I'm very into.

00:36:00.501 --> 00:36:02.327
I'm very excited about it.

00:36:02.327 --> 00:36:04.833
I'm not super nerdy, I don't know how it works.

00:36:04.833 --> 00:36:11.266
It's probably one of the few things in my life that I have conceded that I don't need to understand how it works because it's just too big for me.

00:36:11.927 --> 00:36:18.096
But I love taking advantage of it and taking it to another level and I wanted to use CoalPilot.

00:36:18.496 --> 00:36:35.143
So I use AI in my home life for my car and in my home, but I wanted to use it more at work and it was just seemingly overwhelming how to get started to me, and that's why I started this little journey, just sharing with people how I got started, what I'm learning and maybe some tips and tricks along the way.

00:36:35.163 --> 00:37:05.572
I'm doing a little podcast called Copilot 101, which is basically the very, very low entry information for folks that help give them a head start when they open up these tools, and then I'm looking forward to doing more with it because I really want to talk more about what I see as the benefits of Co-Pilot or AI, in the workplace, and I think you know this is an indisputable evolution that we're in right now with AI, and we're all a part of it.

00:37:05.572 --> 00:37:16.054
So there's going to be varying opinions on how you can use it in the workplace, and I'm happy to share mine, as I see businesses start to try to use it, whether that's for teams or even more robust things you know.

00:37:16.054 --> 00:37:17.597
So it's pretty exciting.

00:37:17.597 --> 00:37:29.536
That's what that's all about, and I just started about six weeks ago or so and got quite a few fun things up my sleeve and some guests along the way to help make it a little more entertaining.

00:37:29.556 --> 00:37:31.242
I I'm curious what, what would be your?

00:37:31.242 --> 00:37:31.864
Uh?

00:37:31.864 --> 00:37:33.288
What did you use copilot for?

00:37:33.288 --> 00:37:36.898
On your personal side of things on, personal side.

00:37:37.760 --> 00:37:42.260
So I use ai on my personal side like, um well, copilot in general.

00:37:42.260 --> 00:37:47.164
I'm not you, I wouldn't say that I'm using copilot for anything on a personal level other than image generating.

00:37:47.164 --> 00:37:51.532
Um, you know, with on the designer the designer in dally 3.

00:37:51.893 --> 00:37:53.697
Okay, um, but I'm using ai.

00:37:53.697 --> 00:37:56.250
You know, um, I'm using ai.

00:37:56.250 --> 00:37:57.994
Well, my car and my tesla.

00:37:57.994 --> 00:38:01.485
Tesla is self-driving, so I take advantage of AI there.

00:38:01.485 --> 00:38:12.240
I certainly use AI in my home, so predictability or results from the weather to change some of my IoT stuff, among other things.

00:38:12.240 --> 00:38:16.657
We use a little bit of it in our work, but that's increasing.

00:38:16.657 --> 00:38:20.076
But for the most part, coalpilot is just for work for me.

00:38:20.076 --> 00:38:22.889
For the most part, Very cool.

00:38:22.949 --> 00:38:30.641
I like the concept of sharing your journey because others will go through the same process and it doesn't always need to be technical.

00:38:30.641 --> 00:38:36.496
That's one of the things I learned when I share information or I have presentations or content that somebody's always in the beginning.

00:38:36.496 --> 00:38:47.472
If you're doing something, that's is you know, to lack of better terms simple, so someone will always be at that stage of their journey where they need to start, because everybody needs to start somewhere.

00:38:47.472 --> 00:38:54.313
So if nobody puts out, you know content that's from the beginning and it's always this high tech.

00:38:54.313 --> 00:39:04.550
You know, overly complicated I don't want to say overly complicated, but like detailed, technical, yeah, complicated, I don't say, over the complicated, but like detailed, technical.

00:39:04.590 --> 00:39:05.291
Yeah, thank you, I can't speak.

00:39:05.291 --> 00:39:06.574
It's friday, so we're not supposed to record on friday.

00:39:06.574 --> 00:39:08.338
That's right, we made an exception for because I I mess up everything.

00:39:08.338 --> 00:39:09.983
But yes, because it doesn't need to be too technical.

00:39:09.983 --> 00:39:10.806
And one you have a tesla.

00:39:10.806 --> 00:39:11.367
That's amazing.

00:39:11.367 --> 00:39:15.425
Once you drive a tesla, I don't think you can ever go back to another vehicle.

00:39:15.445 --> 00:39:26.349
Yeah, yes, it's very challenging to go back, and even now with the fsd and how great the fsd is that it's difficult to go back.

00:39:26.349 --> 00:39:30.117
And I can honestly say for gas vehicles.

00:39:30.117 --> 00:39:32.490
I can't tell you how many times I've gotten out of a gas vehicle.

00:39:32.490 --> 00:39:40.697
I've gone into the store and forgot to shut it off all the time I've gone grocery shopping and came out my truck was running and I can't believe.

00:39:40.737 --> 00:39:42.268
I'm like, what the heck did I just do?

00:39:42.268 --> 00:39:56.039
Um, I've also, I've also I've had a few near misses in the in my truck, um, where I was just expecting it to, to make a turn um yes and I have to remind myself, not in the tesla.

00:39:56.039 --> 00:40:00.155
My wife bought me a little thing for my dash that says this is not a tesla.

00:40:00.155 --> 00:40:03.289
Um, it's just because that's funny.

00:40:03.309 --> 00:40:13.989
It sounds like you have a great family over there and it sounds like we're learning a lot about you, about you know the world's okay, sean poke fun at each other for sure that the tesla will spoil you.

00:40:14.130 --> 00:40:15.393
uh, it's been a journey for sure.

00:40:15.393 --> 00:40:37.086
I mean, that's part of what I was talking about with ai, like we talk about co-pilot being able to do these things like receive an email, check stock order, stock, build a you know an assembly order, maybe even fulfill an order, ship it, put it on the dock, et cetera, and that would probably terrify the life out of anybody who's in that business process right now.

00:40:37.086 --> 00:40:41.396
And I relate it to my journey with full self-drive.

00:40:41.396 --> 00:40:44.271
When I first started I would never let go of the wheel.

00:40:44.271 --> 00:40:47.789
In fact, I felt certain it was going to drive me into a tree every chance it had.

00:40:47.789 --> 00:41:05.552
And now like it literally, you know, three years later, four years, almost four years later, it will take me from my driveway and park at CVS where I just get out, go in, get my prescription or whatever, and I never would have just gotten into that car new and let it do that.

00:41:05.773 --> 00:41:17.206
I had to get myself prepared for that change and that's exactly the same way I envision professionals having to cope and adapt over time with Co-Pilot in their workplace.

00:41:17.206 --> 00:41:26.873
So I really appreciate that part of me unexpectedly with the Tesla because it definitely was a maturation process, not just for the AI but for me.

00:41:26.873 --> 00:41:29.934
I had to learn to do things differently.

00:41:29.934 --> 00:41:35.275
Clearly, now I make more mistakes than the car does now.

00:41:35.275 --> 00:42:03.559
Right, and you could apply that to what we would expect, I think, for ai in our workplace that it may seem weird, but it won't be long before it is performing better than you are today I, I like, I like, I agree with you and I can't wait till the world of robo taxi and all full self-driving vehicles, because I trust the Teslas more than I trust people driving For sure.

00:42:04.085 --> 00:42:10.159
You know, with the Tesla, with the FSD, and not to turn this into a Tesla conversation but I agree with you.

00:42:10.159 --> 00:42:18.367
When I first started with it, I would hold on to that steering wheel, my feet would be on the gas or the brake just in case, like constantly, like I get cramps from it.

00:42:18.367 --> 00:42:23.400
Now I'm so relaxed Like I look forward to maybe having a five-hour drive so I can relax.

00:42:23.420 --> 00:42:27.909
Yeah, exactly, we just had talking about Copilot.

00:42:27.909 --> 00:42:30.213
We just had Tesla.

00:42:30.213 --> 00:42:40.793
Brad and I were there and somebody had turned on the summon and seeing that in person was mind-boggling.

00:42:40.793 --> 00:42:45.550
And now I have summon as well, but I'm too afraid to even try it.

00:42:45.610 --> 00:42:58.105
But seeing it someone else do it in front of us, it was the wildest thing to see there's nothing like peer pressure when you have a nice tesla in a parking lot and you're at the other side of the parking lot where you could see it, the full visibility.

00:42:58.105 --> 00:43:01.653
Full visibility of the vehicle the entire time, like it was supposed to be.

00:43:01.653 --> 00:43:04.592
So this wasn't one of those like, oh, we're going to go down the street.

00:43:04.592 --> 00:43:16.851
It was just at the end of the parking, parking, parking lot, like it was one of those paid parking lots and we just, you know, gave the individual a lot of peer pressure, saying, ah, try it, turn it on, try it.

00:43:16.851 --> 00:43:19.956
And let me tell you that was the craziest thing to see.

00:43:20.036 --> 00:43:36.797
Is that car back out and pulled up to the individual even to the point where it put, pulled over to the side of the, the central way of the parking area, put on the hazards, opened the door and he got in and left.

00:43:36.797 --> 00:43:37.606
That's amazing.

00:43:37.606 --> 00:43:41.536
It was, and there was a vehicle behind the vehicle as well.

00:43:43.166 --> 00:43:44.028
That's why he pulled over.

00:43:44.891 --> 00:43:47.409
I don't even know, but it was amazing to see.

00:43:47.409 --> 00:43:48.311
So I agree with you.

00:43:48.311 --> 00:43:49.355
I think you know.

00:43:49.375 --> 00:43:49.996
It takes time.

00:43:50.264 --> 00:43:57.686
AI should just be embraced as any other tool to help somebody complete their job and, as you had stated, I think it would just be able to do more and more.

00:43:57.686 --> 00:44:15.681
And that's where I like what Microsoft's doing, like the specific agents for Business Central and they talk about all these agents that are coming out and having an agent for each function I think is a great idea, and then you have somebody just manage the agents, instead of trying to have an AI device that's all-encompassing.

00:44:16.021 --> 00:44:16.842
It's fantastic.

00:44:16.842 --> 00:44:27.317
So what a great time to be alive right during all this change, to be able to see it is is it's remarkable, really is is there ever great?

00:44:27.456 --> 00:44:29.869
is there ever a time that it's not great to be alive I?

00:44:29.869 --> 00:44:35.831
Mean I think we've been changing for a long time without electricity or you know those things.

00:44:35.891 --> 00:44:37.097
I don't know, but I'm sure.

00:44:37.097 --> 00:44:39.186
But I'm sure in that moment it felt great to be alive.

00:44:39.286 --> 00:44:40.590
Yeah yeah, that's.

00:44:40.590 --> 00:44:59.077
And people can look back and say, ah, those guys actually had to get in the car, yeah, and get gas and put it on, and sean says it's just like the way people ask us now like you know that, you know like people actually have to go to the phone booth and put a card in to make a phone call that's wild that is.

00:44:59.199 --> 00:45:10.153
I remember when cell phones were invented with that as well, or you had to wait once a week for your TV show to come on and you could only watch one episode of it.

00:45:10.989 --> 00:45:19.753
Those are things that you just take for granted that they exist now, and it won't be long before we're taking for granted that cars literally just drive themselves.

00:45:22.085 --> 00:45:23.994
I don't even think we'll have vehicles.

00:45:23.994 --> 00:45:29.411
I do believe there'll be a point where you don't need them and you just have something.

00:45:29.411 --> 00:45:30.393
Come pick you up and take you.

00:45:30.393 --> 00:45:33.315
The only challenge I see would be like if you have to go to Home Depot and pick up something.

00:45:34.545 --> 00:45:37.534
Now everything gets delivered right Delivered.

00:45:37.614 --> 00:45:38.536
That's what I'm saying.

00:45:38.536 --> 00:45:46.206
You're getting less and less because you get things delivered through amazon and then so they would have robo delivery people.

00:45:46.367 --> 00:45:54.168
So if I wanted 20 bags of mulch, the robo delivery person would just show up with my 20 bags and drop it off in the driveway why not?

00:45:54.869 --> 00:45:57.673
yeah, because you have optimus now right On top of that.

00:45:57.673 --> 00:45:59.315
I like this.

00:45:59.335 --> 00:46:00.056
Things are changing.

00:46:00.056 --> 00:46:01.418
I like this a lot.

00:46:01.418 --> 00:46:02.481
It's great.

00:46:03.306 --> 00:46:04.250
Sean question for you.

00:46:04.250 --> 00:46:12.559
So when you're starting your journey in your co-pilot studio, what was the first thing that you tried to kind of play with?

00:46:12.559 --> 00:46:14.289
What did you build?

00:46:14.750 --> 00:46:17.291
I guess I would say Well, you mean with co-pilot studio.

00:46:17.291 --> 00:46:21.307
Yeah, I would say Well, you mean with Copilot Studio?

00:46:21.307 --> 00:46:21.690
Yeah, I immediately.

00:46:21.690 --> 00:46:23.355
I immediately tried to build something against our HR policies.

00:46:23.355 --> 00:46:24.981
That was the kind of the easy thing.

00:46:24.981 --> 00:46:29.411
You know people asking all the time when's our when, what are our holidays?

00:46:29.411 --> 00:46:31.817
You know what's our PTO plan?

00:46:31.817 --> 00:46:32.686
That was easy.

00:46:32.686 --> 00:46:48.304
We've tried, we're trying to, I'm trying to build something on a personal level against, against my website, to make it easier to find things or just get answers not findings, but to get answers based on the content.

00:46:48.304 --> 00:46:49.347
So, but?

00:46:49.347 --> 00:46:56.532
But the first thing that I tried with Copilot, with my M365 license, was everything in Teams and honestly, I would.

00:46:56.532 --> 00:46:57.655
I couldn't live without it.

00:46:57.715 --> 00:47:00.472
Right now, I use Copilot in Teams.

00:47:00.472 --> 00:47:02.492
It's an extension of me now.

00:47:02.492 --> 00:47:15.679
It's part of my methodology for leadership, part of my methodology for accountability, whether that's meeting notes or transcribing future agendas as follow-ups.

00:47:15.679 --> 00:47:18.414
It's fantastic for that.

00:47:18.414 --> 00:47:19.248
I absolutely love it.

00:47:19.248 --> 00:47:21.186
Also, I don't know about you guys, but I get.

00:47:21.266 --> 00:47:27.224
I get overload on, you know, email, communication, chat, all these things.

00:47:27.224 --> 00:47:35.387
So when you take time off, I just took some PTO two weeks ago, came back and the very first thing I did when I sat down was co-pilot.

00:47:35.387 --> 00:47:38.172
Tell me the 10 most important things that I missed last week.

00:47:38.172 --> 00:47:40.697
And I immediately start with that.

00:47:40.697 --> 00:47:44.846
I don't even look at the emails, I start with that.

00:47:44.846 --> 00:47:50.797
And I was able to find myself managing those higher priority things with that much ease.

00:47:50.797 --> 00:47:53.469
Is it right all the time?

00:47:53.469 --> 00:47:54.273
No, but guess what?

00:47:54.273 --> 00:47:55.610
I make mistakes all the time too.

00:47:55.610 --> 00:48:00.213
It's more accurate than I am, so I use that same thing for the chat all the time too.

00:48:00.213 --> 00:48:03.023
It's more accurate than I am, so I use that same thing for the chat.

00:48:03.023 --> 00:48:08.132
You know, I come back from a few days, and when I go on PTO, I uninstall Teams from my phone.

00:48:08.132 --> 00:48:08.594
I don't even turn off.

00:48:08.614 --> 00:48:11.762
I just literally uninstall it Smart and I turn off my account for email as well.

00:48:12.103 --> 00:48:48.512
But when I come back, I've got, you know, hundreds of Teams, chats, and I just I use Copilot to tell me, tell me the three most important things I missed from this person, from this person, from this person, or summarize that helped me so much on the summarization, because I had, I had to take over a project and I have no clue and I would have to read all those notes and I just had copilot summarize past, past meetings and notes and identified what the action items were to reconcile what was outstanding and I'll tell you I didn't feel stressed out at all, it was a pretty smooth transition.

00:48:48.512 --> 00:48:57.106
Those stuff, those small stuff that have a big Sean hit it right there those emails.

00:48:57.447 --> 00:49:00.916
And when you go away and you get a lot of emails because everybody CCs everybody.

00:49:00.916 --> 00:49:04.266
I love just taking the group saying summarize this Can you imagine this?

00:49:04.306 --> 00:49:08.878
time where you're on a meeting, just like we're on a meeting now and you say so, there's the three of us.

00:49:08.878 --> 00:49:13.978
But instead of us doing something, we'll just say Co-Pilot, can you please add to the agenda?

00:49:13.978 --> 00:49:16.585
Or, co-pilot, can you bring up the blueprint for this project?

00:49:16.585 --> 00:49:18.106
Or Can you bring up the blueprint for this project?

00:49:18.106 --> 00:49:20.429
Or copilot, can you bring up the project plan?

00:49:20.429 --> 00:49:24.791
Like, being able to interact, like that, that's, that's a very real future for us.

00:49:24.791 --> 00:49:26.791
I can't wait for those kinds of things.

00:49:26.791 --> 00:49:32.034
So, right now, it's like, um, it's like we have to ask copilot to do everything.

00:49:32.034 --> 00:49:41.681
Like, um, my, my CEO, uh, said to me one day it's like you're you have to rub the genie out of the bottle for cold blood.

00:49:41.780 --> 00:49:43.862
I thought you were doing a Borat on me for a second.

00:49:43.862 --> 00:49:44.943
I had to re-hear that.

00:49:53.724 --> 00:49:55.708
But we want it to be more proactive and I can't wait for those kind of things.

00:49:55.708 --> 00:50:03.411
These agents are the first step in that journey, which is crazy, and that's why I started this world's okay, sean journey, because I really don't want to fall behind anybody here in this.

00:50:03.411 --> 00:50:05.186
You know, I encourage you not to fall behind.

00:50:05.186 --> 00:50:10.264
This is, this is the, this is the future, and that you can't argue that.

00:50:10.264 --> 00:50:23.141
I don't think, and if you're, if you have time left in your career, this is going to help you in in more ways than you can possibly imagine and you will pick up your task, I believe, and not too far down the road.

00:50:23.141 --> 00:50:31.965
You will start your tasks from the end result of some agent, rather than the initiation of somebody emailing you or something like that.

00:50:31.965 --> 00:50:40.672
You will start at the end of an agent's responsibility and maybe even hand it off to another agent when you're through with it.

00:50:41.545 --> 00:50:43.773
That's where I see this and it goes with what you said.

00:50:43.773 --> 00:50:44.788
And it's like I see it.

00:50:44.788 --> 00:50:52.516
You come in in the morning, come into the office or even come home and Copilot will tell you what you need to do or what had happened.

00:50:52.516 --> 00:50:54.572
You come home and, oh, you should check this.

00:50:54.572 --> 00:50:58.030
It's just going to tell you what you need to do or work.

00:50:58.030 --> 00:51:02.918
It will come in and give you a summary of oh, there's an issue with this, or make sure you call this person back.

00:51:08.664 --> 00:51:09.086
And those co-pilots.

00:51:09.086 --> 00:51:10.791
Studio Sean, you had mentioned about you know creating HR.

00:51:10.791 --> 00:51:16.737
You know, coming from the power platform conference, that's the first thing I did as soon as I got back in the hotel room.

00:51:16.737 --> 00:51:22.559
Is the HR being able to feed you know the information?

00:51:22.559 --> 00:51:27.735
That's common questions that typically people ask you know, do they do they offer benefits?

00:51:27.735 --> 00:51:34.806
You know how do you do reimbursements and all of the stuff that you typically have to search or ask you know, hr, how to do that.

00:51:35.347 --> 00:51:39.641
Now you can just ask co-pilot no, no, I think the most number one.

00:51:39.641 --> 00:51:43.731
I think the number one question or the most popular question would be what are my holidays?

00:51:43.731 --> 00:51:55.233
I bet you any HR co-pilot if they kept track of the questions, I bet you that would be number one everywhere, because that is one of those where I think everybody forgets, because you know, what holiday do you have?

00:51:57.427 --> 00:52:12.237
In a weird way, it's actually a bad example, right, like, like, if you think about what we want ai to do, the hr assistant that I started to try to build is really just a, a prescriptive response to a type of question.

00:52:12.237 --> 00:52:19.990
Like, if somebody asks this question, answer this and that's maybe that's ai, but it's at like the very bottom of its capabilities.

00:52:19.990 --> 00:52:30.681
Right, we want, we wanted to do so many more things and be able to and be able to compare and contrast some education system that it has, whatever its foundation is, whatever it's grounded on.

00:52:30.681 --> 00:52:41.166
Like that's where I started.

00:52:41.166 --> 00:52:42.771
It's not really like, that's not really a good use case for co-pilot.

00:52:42.771 --> 00:52:51.164
It's a super simple entry point, but you know, co-pilot and AI in general, like we wouldn't want AI in the Tesla just to tell us when it was time to charge the battery.

00:52:51.164 --> 00:52:59.309
We wanted to do those things and make decisions for us, not just answer the questions and those kinds of things.

00:52:59.389 --> 00:53:01.306
So I challenge myself with this.

00:53:01.306 --> 00:53:02.248
Like it's really difficult.

00:53:02.248 --> 00:53:05.938
Like, what can ai do in the workplace?

00:53:05.938 --> 00:53:12.597
Um, and we're seeing kind of some of the pattern come from microsoft with the sales order agent for business central.

00:53:12.597 --> 00:53:25.498
Those are easier things, but maybe the real answer is in like what we used to call machine learning, you know, when we were trying to be predictive in our ordering and what we needed to order based on market trends.

00:53:25.498 --> 00:53:28.353
We just weren't ready for those kind of things before.

00:53:28.353 --> 00:53:32.596
Maybe we're a little more prepared for that kind of business change now, perhaps.

00:53:32.596 --> 00:53:35.048
See, it's a curious time.

00:53:36.534 --> 00:53:36.815
It is.

00:53:36.815 --> 00:53:43.740
I like the way that you phrased it and comparing it to the tesla, because it related to me, because, like you said, you don't want the alert just for the battery.

00:53:43.740 --> 00:53:52.871
Although it's great, it's cool right right the reality is you want to be able to get in, put my destination, forget about it and then get out of the vehicle when you get there and who?

00:53:53.112 --> 00:53:58.889
who thought, think of all the things that you think ai can't do in a business.

00:53:58.889 --> 00:54:06.315
And and then just say, well, maybe that's wrong, because who thought seven years ago, cars would drive us around?

00:54:06.315 --> 00:54:16.817
And if you don't drive a Tesla or you're not aware, I mean this is happening to the millions of miles all over the country, all over the world, every day, in a remarkable way.

00:54:16.817 --> 00:54:18.208
If you haven't seen it, it's amazing.

00:54:18.208 --> 00:54:23.974
And so if we think we can't use AI at work, I think that that's just wrong.

00:54:23.974 --> 00:54:29.333
We just haven't opened up our mind to what is possible with this artificial intelligence era.

00:54:29.989 --> 00:54:38.356
And I think it will come a lot quicker than most people think, because I do have conversations where, all over the board, you made a point.

00:54:38.356 --> 00:54:43.893
I didn't want to say embrace it, because there are some that think it will fall by the wayside.

00:54:43.893 --> 00:54:50.090
I do think it will be commoditized, where everybody will have it and it will be able to do some great things in a sense.

00:54:50.090 --> 00:54:53.034
So it will no longer be like that great shiny thing.

00:54:53.034 --> 00:55:00.108
It'll be just almost like the equivalent of being able to plug in a device to an electrical outlet because the electricity is just there.

00:55:00.108 --> 00:55:01.391
It's not a novel thing anymore.

00:55:01.391 --> 00:55:03.675
It becomes just so commonplace.

00:55:03.675 --> 00:55:13.460
But I like the way that you thought of the approach of don't put limits on it, based on today, because you go back to that.

00:55:13.460 --> 00:55:14.856
I'll tell you that Tesla is amazing.

00:55:14.856 --> 00:55:18.889
That thing goes around rotaries, that thing goes to four-way stops.

00:55:18.889 --> 00:55:29.394
I don't even know how it does it all Like if you really think of what it has to do, and I can honestly say I think it reacts quicker than a human yeah.

00:55:30.137 --> 00:55:32.039
In some cases, yeah, the decision-making is quicker.

00:55:32.346 --> 00:55:41.438
It's amazing when you actually think about it, but I almost feel, like I said a few moments ago, it's safer with AI in the vehicle than without it today.

00:55:41.438 --> 00:55:55.619
You know, maybe when it first started there were some questions or problems with it, because even if you look at the cases of where there's a hazard, let's just say, something runs into the road quickly, whether it could be an animal or you know.

00:55:55.619 --> 00:56:01.192
You know something else that pops into you who has a faster reaction time?

00:56:01.192 --> 00:56:07.731
Because how many people are driving are tired, how many people are driving are distracted or they're daydreaming?

00:56:07.731 --> 00:56:20.440
In a sense, right, the vehicle is, like, always alert and somebody can jump in front of a vehicle by accident, with or without AI, and still have an accident.

00:56:20.440 --> 00:56:21.443
You know it's.

00:56:21.443 --> 00:56:22.947
It's not the ai that's fault.

00:56:22.947 --> 00:56:27.436
I think the ai is um a little more reactive.

00:56:27.436 --> 00:56:28.559
I don't know, but I agree with you.

00:56:28.579 --> 00:56:34.025
I think in the workplace we're just starting we're just starting and it will be as generations turn.

00:56:34.025 --> 00:56:36.690
It will be, it will be expected.

00:56:36.690 --> 00:56:40.476
It's already sort of expected, right like when you you.

00:56:40.476 --> 00:56:50.135
So if you write something and you say, oh, I use ChatGPT to start, nobody goes, what's that?

00:56:50.135 --> 00:56:54.349
It's already expected to be part of that.

00:56:54.349 --> 00:56:56.806
You know writings, People are already thinking that.

00:56:57.900 --> 00:57:01.327
And the generational folks, you know the younger folks who are coming in here.

00:57:01.327 --> 00:57:06.382
For example, my granddaughter is five by the time she drives.

00:57:06.382 --> 00:57:16.248
She won't know a world where cars don't drive themselves, and that's not very far away and the workplace is no different.

00:57:16.248 --> 00:57:24.735
So when you have new folks coming in and they say, wait a minute, you have to manually reconcile your AP to your general ledger account, it doesn't just do it.

00:57:24.735 --> 00:57:25.376
What do you mean?

00:57:25.376 --> 00:57:27.057
Just do it to your general ledger account?

00:57:27.057 --> 00:57:28.119
It doesn't just do it.

00:57:28.119 --> 00:57:28.918
What do you mean?

00:57:28.918 --> 00:57:29.639
Just do it?

00:57:29.639 --> 00:57:35.568
Well, it can just do it, because if you can do it, so can AI and it could probably do it a little better.

00:57:35.568 --> 00:57:54.605
So there's going to be that demand on businesses where, in order to attract the relevant talent, if you're not modern in that way, specifically with AI I'm not even talking just software in general, I'm talking specifically with AI, then you're not going to attract those high caliber candidates in the future, not too very far down the future.

00:57:56.228 --> 00:57:57.532
What happens with everybody then?

00:57:58.239 --> 00:58:01.146
We just do more valuable things, right.

00:58:01.146 --> 00:58:07.427
So we were able to do more quantity-wise and more valuable things.

00:58:07.427 --> 00:58:13.159
I can't do more valuable things when I'm having to read through and parse through 150 emails, right.

00:58:13.159 --> 00:58:22.974
So the idea is that if you ever hear people say lowering the floor, I think that that's what they're meaning is that those things are important but they're not near as important.

00:58:22.974 --> 00:58:26.690
They're not revenue generating, perhaps, or they're not strategic or whatever they are.

00:58:26.690 --> 00:58:29.148
So we can do more of that.

00:58:29.148 --> 00:58:32.820
And also, I think we could do different things.

00:58:32.960 --> 00:58:43.896
So there are things that businesses don't do today because they don't have the investment, infrastructure or the bandwidth to insert humans into the process to develop that.

00:58:43.896 --> 00:58:50.166
Because, remember, I think, at least initially, ai is going to be the continuation or the improvement of something.

00:58:50.166 --> 00:58:53.682
I can't imagine AI is going to just build a business from scratch.

00:58:53.682 --> 00:59:00.188
Maybe you know down the road, but initially that's going to be humans doing that, where then we incorporate AI into it.

00:59:00.188 --> 00:59:02.728
So that's what I envision people doing.

00:59:02.920 --> 00:59:23.655
You know you may not have the need anymore this is probably unpopular opinion or maybe it just doesn't feel comfortable to say but you may not have the need anymore for maybe an intern to do certain things for you or a junior associate to do certain things, because your AI will do it.

00:59:23.655 --> 00:59:24.981
The good news is that's bad news for those junior associates.

00:59:24.981 --> 00:59:41.728
But Now the good news is that's bad news for those junior associates, but I believe the good news is that those junior associates can now already go into a much more skill-driven profession where they don't need to understand those lower things, because that floor is lowered and AI is getting them up there.

00:59:41.728 --> 00:59:43.509
So now they can just process the queue.

00:59:43.509 --> 00:59:49.331
They don't have to understand how to manifest it or organize the data in the queue, they can just process the queue.

00:59:49.351 --> 00:59:51.672
They don't have to understand how to manifest it or organize the data in the queue.

00:59:51.672 --> 00:59:52.313
They can just process the queue.

00:59:52.313 --> 00:59:52.713
It's a great point.

00:59:52.713 --> 01:00:02.998
A lot of the businesses should maybe look at AI to remove tedious and maintenance work, and so that allows you to focus more of a strategic where your company is going.

01:00:02.998 --> 01:00:13.311
So it allows you to think more outside the box where in many businesses they kind of you know, still get into the weeds of you know manual work, when you can replace some of those things with co-pilot.

01:00:13.440 --> 01:00:22.884
You just shattered my retirement gig of stocking shelves at Costco with this whole AI speech, because by the time I get there, the shelves will be stocking themselves.

01:00:22.903 --> 01:00:28.434
They will be, yeah, they will be, unfortunately stocking themselves.

01:00:28.454 --> 01:00:31.000
I think, yeah, they will be, unfortunately, I know yeah.

01:00:31.280 --> 01:00:32.382
That means you could go fishing.

01:00:33.326 --> 01:00:33.867
More fishing.

01:00:33.989 --> 01:00:34.630
Yeah, let's go.

01:00:34.630 --> 01:00:40.108
So also, there's this what businesses are not benefiting from.

01:00:40.108 --> 01:00:46.666
So you have people in sales and account managers, and then you have other folks doing finance and what have you.

01:00:46.666 --> 01:00:50.590
But you've got a list of 500 customers but you're only talking to 100 of them.

01:00:50.590 --> 01:00:54.554
Right, because you don't have the hands to talk to it, or or the system.

01:00:54.554 --> 01:00:58.847
You don't have the system that says, hey, you haven't talked to sean's landscaping in three months?

01:00:58.847 --> 01:00:59.811
They're a valuable client.

01:00:59.811 --> 01:01:02.643
Why haven't you talked to them to see if you need to replenish any goods?

01:01:02.643 --> 01:01:04.648
Nobody's doing that work.

01:01:04.648 --> 01:01:11.809
And then if you, if you really look at AI and you pull out those what we should be doing things, well then who's going to do those?

01:01:11.809 --> 01:01:27.766
Well, that's where the folks who were doing those other tasks now get inserted into the process and now their stake in the business has more value, because it's generating revenue or increasing customer service, which, in turn, is going to increase.

01:01:27.980 --> 01:01:35.688
You can even expand beyond that too, because if it knows that you haven't reached out to the customer, it could automatically create an email and send an email.

01:01:37.800 --> 01:01:51.403
I see that customer relationship management is a big need now in this world, so that the customers know who you are and they know what they could be doing.

01:01:51.403 --> 01:01:54.902
Even if you look at from you know, take it from selfishly, from the business central point of view.

01:01:54.902 --> 01:02:14.565
With the application changes and the advancements that made in the application, just to reach out to the customers and let them know about some of the new functionality, you can auto generate some of that of that stuff as well based upon Sorry, go ahead, I forget what.

01:02:15.067 --> 01:02:16.331
I was going to say I had to do that.

01:02:16.351 --> 01:02:16.572
It's Friday.

01:02:16.619 --> 01:02:18.465
I forget what I was going to say oh.

01:02:19.047 --> 01:02:28.760
I don't want to say that Based on the customer's implementation, so you can have AI understand and know about each of the implementations that you may have and be able to reach out accordingly.

01:02:28.960 --> 01:02:33.106
Yeah, you could probably use AI to configure a system you know.

01:02:33.106 --> 01:02:34.847
Tell it the requirements and it will know.

01:02:34.847 --> 01:02:40.576
You want these dimensions, these configurations, your industry is this, you want these setups, you want these posting groups.

01:02:40.576 --> 01:02:47.061
There's no reason you couldn't do that, that.

01:02:47.061 --> 01:02:58.335
What I was going to say I forgot for a second, but I remembered as you continued on is this lowering of the floor theory and getting more people into the mindset of revenue impacting and strategic impact is going to make businesses far more competitive.

01:02:58.335 --> 01:03:02.550
So my landscaping company is going to be far more competitive against yours and for both.

01:03:02.550 --> 01:03:25.193
Rising to the top, using AI to build our businesses that way, we have to protect the customer, so customer service becomes paramount Now, not that it isn't today, but it's going to be even more so because AI is going to really bring all of those problems out of the mix and really it's going to be what the customer's interpretation of our service is.

01:03:25.360 --> 01:03:36.550
So there's a lot of value people will be able to bring outside of what they do, as long as you want to change your, as long as you welcome the change in mindset and the change in your responsibilities.

01:03:36.550 --> 01:03:38.146
Will people lose jobs?

01:03:38.146 --> 01:03:43.550
I think for sure that people will lose jobs, but there will be other jobs that will come of it.

01:03:43.739 --> 01:03:44.905
It'll create new industries.

01:03:45.420 --> 01:03:46.605
That's been around since.

01:03:47.166 --> 01:03:59.846
You know, if we went back to the horse and buggy when the vehicle was created, you know everyone's worried about the horse and buggy guys but, as Chris you just stated, other positions opened up, but you hit something that I have had conversations and I said before.

01:03:59.885 --> 01:04:04.585
I said the most valuable thing that's going to come from this is relationships.

01:04:04.585 --> 01:04:25.365
Like it's the relationship that's going to be the most important and you phrased it well with the protecting the customer and the customer service that they're going to get or feel that they're going to get, because you know the AI will structure a business and have everything going well, but it's the experience of the customer through whatever you deliver that's going to protect the customer in essence.

01:04:25.365 --> 01:04:35.726
So it's something that is extremely important in this world that, even if they're not even talking with you, in a sense, right, you do a lot of things online.

01:04:35.726 --> 01:04:36.380
You know, even now.

01:04:36.380 --> 01:04:43.806
Look at all the stuff you can order online, all the stuff that you can do online with products Amazon, for example, or even some other companies, companies.

01:04:43.806 --> 01:04:57.996
They just want to have a good experience or relationship with you the way they want, which is going to be a challenge, yeah, and so that's the long answer to what is the world's okay, sean, all about.

01:05:00.943 --> 01:05:01.382
That's what that is.

01:05:01.402 --> 01:05:02.885
I like this world's okay, Sean no this is.

01:05:02.925 --> 01:05:05.849
We went down a road that I honestly didn't know how.

01:05:05.849 --> 01:05:11.255
You know, sometimes I wanted to talk about your GP to BC journey and customers.

01:05:11.255 --> 01:05:23.273
I also wanted to make sure we talked about the life hacks and then also your wonderful presentation skills just from the conversation that we had at Summit about that.

01:05:23.273 --> 01:05:25.079
But this AI conversation, it's deep.

01:05:25.079 --> 01:05:31.423
It is time for people to start thinking about thinking about it.

01:05:31.543 --> 01:05:35.567
Right, and it's just like we talked about with somebody maybe migrating from GP to business central or something.

01:05:35.567 --> 01:05:52.606
Stop planning, getting familiar with it, getting used to it and starting to understand it and knowing that it's just beginning and I do think it's going to go faster, I think, you know, you know, exponentially at this point, I believe, will there be a point where it slows down?

01:05:52.606 --> 01:05:56.563
I don't know, I mean, it's it's how fast can we go and how fast can we keep up?

01:05:56.563 --> 01:06:02.780
Right, is there ever a point where it's going too fast and we just explode?

01:06:04.585 --> 01:06:10.268
no, you can't go too fast, in this case explode no, you can't go too fast in this case, yeah, keep going.

01:06:10.268 --> 01:06:19.141
No, regardless of the speed you're going, I mean, everyone's gonna have to react and you know, some industry may be a little bit slower, and I'm talking about the people behind it.

01:06:19.961 --> 01:06:24.748
Like to keep up oh yeah, I mean, I don't think it's going to slow down.

01:06:24.748 --> 01:06:29.076
It's really going to depend on the people that wants to accept it.

01:06:29.076 --> 01:06:45.206
I mean, even from even building co-pilots right now, as an example, on the partner space, you can have a discovery spit out, or they answer the discovery, they send it back to you, have co-pilot read it and summarize it and tell me what's.

01:06:45.206 --> 01:06:50.902
What are the things that we need to do to set up Business Central to accommodate the requirements I do?

01:06:51.063 --> 01:06:51.887
dream of the day.

01:06:51.887 --> 01:06:52.985
Another thing you mentioned, sean.

01:06:52.985 --> 01:07:03.688
I don't know if you remember back in the vision early on you've started up and said what type of company are you Like manufacturing or finance?

01:07:03.688 --> 01:07:09.045
They had like a little string menu box up there where you picked a couple choices and then it did something.

01:07:09.045 --> 01:07:11.795
I do think it's going to be eventually.

01:07:11.795 --> 01:07:18.170
Tell me a little bit about your business and it will set up business central for you I don't disagree.

01:07:18.231 --> 01:07:20.844
You know, yeah, I think mostly right everything.

01:07:20.844 --> 01:07:24.981
I'll say mostly for everything, because most people well, I can't do that, because what about this?

01:07:24.981 --> 01:07:35.590
But if it's just like using chat GPT is what you mentioned to start writing something, if chat GPT gives you a good idea and a good foundation and then you expand upon it, it saved you a lot of time.

01:07:35.980 --> 01:07:37.445
It doesn't give you the 80%.

01:07:37.949 --> 01:07:41.382
But I really think with Business Central, look at what they added with the number series.

01:07:41.382 --> 01:07:47.333
You know auto creating the number series with Copilot in this last release and you know Dimitri did a great job with that.

01:07:47.333 --> 01:07:58.708
But I see that going so much further, like with like posting groups and chart of accounts and everything else, to just do a basic foundational setup because there are a lot of setup options in there.

01:07:58.708 --> 01:08:10.682
So I think if you tell someone a little bit about a company, of what you're doing and what you need, it will be able to go through and go through all those setup screens which, to this day, I still say I wish was on one screen.

01:08:10.702 --> 01:08:14.771
If you can get there 80% of it and then the rest is 20% you can focus on, I would love that.

01:08:15.719 --> 01:08:18.548
Yeah, and think of it like it's artificial intelligence.

01:08:18.548 --> 01:08:23.631
So it's not necessarily if this, then that, or development.

01:08:23.631 --> 01:08:29.733
So if we can do it, if it's really AI, if we can do it, then the AI should be able to do it.

01:08:32.841 --> 01:08:35.868
I'm waiting for the day where I can just have a conversation with AI.

01:08:36.260 --> 01:08:36.863
So, do you not?

01:08:36.863 --> 01:08:46.422
So right now on ChatGPT there is a the multimodal on, there is a voice and you can have.

01:08:46.422 --> 01:08:47.145
I have.

01:08:47.145 --> 01:08:50.850
I've listened to my son have conversations.

01:08:50.850 --> 01:08:54.985
I've listened to my granddaughter have conversations very interactive.

01:08:54.985 --> 01:08:58.515
You would, you would swear it was a human on the other end.

01:08:58.515 --> 01:08:59.819
It's mind-blowing.

01:08:59.939 --> 01:09:01.907
Check it out I think I'll drew that.

01:09:01.907 --> 01:09:06.561
I when co-pilot with the microsoft co-pilot, I switched from my chat to you.

01:09:06.561 --> 01:09:07.867
Do you need to have the subscription for?

01:09:07.886 --> 01:09:20.390
ChatGPT I had a ChatGPT subscription, but with Copilot I ended up switching because at that time I thought I would get more from it, but I think now it's going back with ChatGPT.

01:09:20.390 --> 01:09:32.550
Maybe I'll have to get the subscription, because I would like to sit there and just have a conversation and then you could get a robot or something that could live with you and then you just have a conversation with it and have it clean the house.

01:09:32.880 --> 01:09:37.944
I'm telling you I reestablished my subscription for ChatGPT For $20,.

01:09:37.944 --> 01:09:38.405
It's worth it.

01:09:38.405 --> 01:09:38.828
Try it.

01:09:40.581 --> 01:09:50.051
After this recording, I will go enable my subscription again and I will definitely try that conversation, because I'll just sit here and I'll talk to myself.

01:09:51.079 --> 01:09:53.948
Hypothesize about something or speculate something.

01:09:53.948 --> 01:09:56.045
When you interact with it Don't just say how are you?

01:09:56.045 --> 01:10:16.912
One of the conversations my son was having about who would be in contention for theitent for next year's baseball season, for the MLB, and they went back and forth over players, they went back and forth over teams and trade deadlines and basically the AI was hypothesizing over things.

01:10:16.912 --> 01:10:19.483
Well, if this happens, then I could see this and it's just.

01:10:19.483 --> 01:10:32.931
It makes you almost think it's fake, because how was that happening in that fast, like it's not, like you're waiting, and it processes for 30 seconds.

01:10:32.931 --> 01:10:34.444
It's very interactive.

01:10:34.444 --> 01:10:35.328
Check it out.

01:10:36.260 --> 01:10:36.480
Yeah.

01:10:36.681 --> 01:10:38.046
I'm definitely checking it out.

01:10:38.126 --> 01:10:43.230
I'm definitely doing that Well, Mr Sean, thank you for taking the time to speak with us.

01:10:43.230 --> 01:10:45.769
I always enjoy speak with you.

01:10:45.769 --> 01:10:56.292
I appreciate everything you're doing for the community and everything that you're sharing with your sessions, as well as even your World's Okay with Sean and your new AI co-pilot podcast that you have as well.

01:10:56.292 --> 01:10:58.764
What's your schedule on that?

01:10:58.764 --> 01:11:02.101
I see the episodes pop up every now and then I'm recording them every other week.

01:11:02.363 --> 01:11:13.400
Every other week I'm trying to challenge myself with what I'm going to learn in the next coming week and then usually I have a little bit of rollover in that commitment, but I'm doing every other week.

01:11:14.626 --> 01:11:15.429
Excellent, excellent.

01:11:15.429 --> 01:11:27.009
If you would, can you tell us a little bit how someone could get a hold of you to learn more about your Life Hacks 365, your speaking sessions, if they have questions about GP to Business Central or any other AI information?

01:11:33.479 --> 01:11:38.930
Yeah, you can certainly reach me at SeanD, at SAGlobalcom that's my work email or my personal website is Lifehacks365, the number is 365.com.

01:11:38.930 --> 01:11:40.314
You can reach out to me there as well.

01:11:40.314 --> 01:11:44.719
And, guys, I really appreciate all that you do for the community, for having me on here.

01:11:44.719 --> 01:11:45.381
It's been a blast.

01:11:45.381 --> 01:11:46.521
I really do appreciate it.

01:11:47.722 --> 01:11:48.323
Thank you very much.

01:11:48.323 --> 01:11:48.944
We appreciate that.

01:11:48.944 --> 01:11:52.949
All right, have a good day, enjoy the weekend, and I'm going to check out my chat GPT.

01:11:52.949 --> 01:11:55.693
I'm going to be talking to chat GPT for the rest of the afternoon, I feel, yep.

01:11:56.194 --> 01:11:57.815
You know you can build your own chat, gpt.

01:11:57.815 --> 01:12:02.645
I did not know that you can subscription.

01:12:02.645 --> 01:12:13.636
Built one, I try to build one for, uh, remote work, therapy and in philosophy, and just fed it with a bunch of philosophical philosophers and and you can have a conversation.

01:12:13.676 --> 01:12:27.346
Wow, yeah if it could read books, if it could read books and can talk to me about, as long as it's public yeah, as long as public access books, which a lot of them do well, I read the books, but I'd like to talk to somebody about the book after I read it yeah, exactly you can.

01:12:27.346 --> 01:12:37.645
I don't want someone to tell me about the book, so I don't have to read it, but I just read the book why I'm curious, I'm going to try it, because I just figured how you, how you feel about it after you interact.

01:12:37.685 --> 01:12:38.547
It's hard to put down.

01:12:38.547 --> 01:12:43.127
We will have to have a follow-up conversation you can have an argument about your book.

01:12:43.168 --> 01:12:46.939
You just read it and and and talk with it that's what I want to do.

01:12:46.998 --> 01:12:54.529
I just read this book and I would love to be able to sit and talk with someone about it, to get their point of view on it, because again like I said, I don't want something to summarize a book for me.

01:12:55.110 --> 01:13:01.632
I want someone, something, to be able to engage in conversation with me about it, to try it.

01:13:01.632 --> 01:13:02.320
That's what I want.

01:13:02.320 --> 01:13:03.122
I'm going to try it.

01:13:03.122 --> 01:13:06.108
If it does that with this book, then you will never hear from me again.

01:13:06.108 --> 01:13:14.743
I'm just going to do things and have conversations and there'll be one less host on this podcast because I'll stop we'll use ai.

01:13:14.984 --> 01:13:20.194
We'll get you an ai version of that's it all right, sir.

01:13:20.293 --> 01:13:20.800
Thank you again.

01:13:20.800 --> 01:13:21.582
It's great speaking to you.

01:13:21.582 --> 01:13:22.184
Talk with you soon.

01:13:22.203 --> 01:13:23.367
Ciao all right, thank you guys.

01:13:24.970 --> 01:13:32.047
thank you, chris, for your time for another episode of In the Dynamics Corner Chair and thank you to our guests for participating.

01:13:32.380 --> 01:13:33.867
Thank you, brad, for your time.

01:13:33.867 --> 01:13:37.350
It is a wonderful episode of Dynamics Corner Chair.

01:13:37.350 --> 01:13:40.850
I would also like to thank our guests for joining us.

01:13:40.850 --> 01:13:43.868
Thank you for all of our listeners tuning in as well.

01:13:43.868 --> 01:13:58.387
You can find Brad at developerlifecom, that is D-V-L-P-R-L-I-F-Ecom, and you can interact with them via Twitter D-V-L-P-R-L-I-F-E.

01:13:58.387 --> 01:14:11.771
You can also find me at matalinoio, m-a-t-a-l-i-n-oio, and my Twitter handle is Mattalino16.

01:14:11.771 --> 01:14:15.467
And you can see those links down below in the show notes.

01:14:15.467 --> 01:14:16.811
Again, thank you everyone.

01:14:16.811 --> 01:14:18.365
Thank you and take care.

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